Category: Professional Services

Escaping The Data Breach Riptide

The recent Equifax data breach sent shockwaves across the financial world. Not only did it weaken the public’s trust in the consumer credit reporting agencies, it sent ripples across the entire financial sector – including banks. Because they work together so closely, it’s easy for financial institutions to get caught in the wake of any… Read more »

You Need A Crisis Management Plan

Recently, I have been doing a lot of work with risk and crisis communication. For the most part, it’s a topic people don’t want to think about. There is a very “meta” quality to it: We have so much stress in our current lives that we naturally try to avoid worrying about future stress before… Read more »

The Courage To Stand Out

Banks in the Midwest deal with an interesting conundrum. The same conservative thinking that kept them out of hot water during the financial crisis that hit the United States a decade ago often causes them to play it safe in every other aspect of their business. The problem is that being safe in finances and… Read more »

Cosmo And The New Journalism

We’ve seen the death of old school print journalism coming for a while now. The mobile web has created a society of citizen journalists, and now that we can write and shoot the news ourselves (“Officer, could you be a dear and tase him again under the streetlight? The shadows on that last take were awful.”),… Read more »

The Power Of Positive Culture

I just finished writing an article for a client’s publication about how a company’s culture can affect its productivity. As I did my research, I came across some very interesting data that proves – NEWS FLASH – that employees like to work for companies that are positive, and that – NEWS FLASH – employees who… Read more »