Category: Popular/Viral

Why Is AI So Bad At Customer Service?

AI has quickly become a big part of daily life for many business people. They use it to research challenges, write emails, organize information and even draw up contracts. In most applications, the results have been positive, if somewhat dull (I can already see messages I receive starting to exhibit a cookie cutter quality as… Read more »

Do You Have Bouncing QR Code Guts?

During professional football’s 2022 “big game” (don’t try to say anything else, or you’ll hear from Roger Goodell and his lawyers), we saw Coinbase spend $14 million to run sixty seconds of weird music and a bouncing QR code. Viewers were transfixed – not by how awesome the commercial was, or by how enticing the… Read more »

The Paradox Of Volume With SEO

Over our history, Americans have mastered the art of “more.” If we go to a restaurant and don’t get a huge portion that results in us feeling like Violet Beauregarde until bedtime, we act like we got ripped off. If six episodes of a TV show we like is good, then twelve episodes must be… Read more »

Building Brands In Uncertain Times

I remember 23 years ago when the Red River flooded in Grand Forks. It was devastating. Homes and businesses were lost. It was a financial and personal tragedy of epic proportions. At the time, I was selling for a manufacturer, and I remember one of my lawn and garden retail customers in Grand Forks taking… Read more »

Disney+ Muddies The Stream

Now that Disney has its own streaming platform, I wonder if we are nearing critical mass for streaming services. In 2020, we will also get HBO Max and Peacock, NBCUniversal’s upcoming platform. I assure you that more will follow. For years I was part of the crowd screaming for al a carte television. After all,… Read more »

A Remorseless Eating Machine

No summer can come and go in the United States without a movie about sharks. This year it was about a giant prehistoric shark called a megalodon (which also happened to be my nickname for one of our first writers here at Anchor – Megan has gone on to do just fine for herself, thank… Read more »

With Great Data Comes Great Responsibility

Recent events at Facebook have caused Americans to take a hard look at the big business of big data. As the saying goes, if you can’t identify a company’s product, then you yourself are the product. Facebook never hid that fact, but it took on a more sinister tone when Cambridge Analytics hijacked personal information… Read more »